Download:

To access via web services: click here

Registration in 3 easy and simple steps:

  1. Click Register for first the first time
  2. Add information
  3. Read the Terms and Conditions and Privacy Policy and click Register
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How to check your symptoms on the mobile application:

  1. Go to MiA
  2. Click “Check your symptoms”
  3. Give feedback as this helps improve our service
  4. Save PDF for your records only
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How to check your symptoms on the website service:

  1. Sign in
  2. Click “Check your symptoms”
  3. Give feedback as this helps improve our service
  4. Save PDF for your records only
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How to complete your “PROFILE” to use the full services:

  1. Sign in
  2. Go to the “Profile” tab
  3. Complete information and click “Update”
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How to complete Identity verification:

  1. Sign in
  2. Go to the “Profile” tab
  3. On the top of the page you can see “Verify Your Identity”. Click “Verify”
  4. Take your clear selfie and upload your valid DVLA or EU driving licence or avalid passport.
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Add your family (under 16s):

  1. Go to the Menu bar on the left top.
  2. Click and open
  3. Click “Family” and click “Add New Member”
  4. Complete information and click “Add Member”
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How to select Family members for appointments:

  1. Go to the Menu bar on the left top.
  2. Click the left down arrow button
  3. Click the family member you wish to book appointment
  4. Complete information in the profile and go to Appointment to book appointment
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Book your appointment

  1. Sign in
  2. Go to the Appointment tab from the bottom bar
  3. Click “Book Appointment”
  4. Complete information
  5. Click “Book Appointment”
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How to join the call

  1. Go to the “Appointment” tab from the bottom bar
  2. Click the video camera icon in green and join the call
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